In a nutshell…
Here's how your official ticket and hotel package will look!
Before your break:
The lead passenger will receive an email around 7-14 days before the game. This will advise how to access your e-tickets, as well as all the important information we need you to know before your break.
When you arrive:
Check in at our hotels is usually around 3pm, but don’t worry if you’re there before, the hotel will store your luggage, so you can head straight out. If you’re unsure about your specific check in times, drop us an email or give us a call – it’s no problem.
At the match:
It’s game time! Grab your e-tickets and head to the arena before the first centre pass. Remember, you’ll have received an email around 1 week before the game, so you’ll know all timings and directions well in advance. Just make sure you've downloaded your tickets before going to the arena!
Home time:
Sadly, it’s time to head home. You’ll need to check out by mid-day (again, be aware that some hotels may have a slightly earlier or later check out time) but if you’re planning on enjoying more time in London, the hotel will store your bags for you.